Training

Innovative ERP training designed to save you time and money

Use the DVD’s to lower your cost or have one of our staff aid you each step of the process, in the end its about what your business needs.

Besides the software itself, the other key ingredient to ERP success is solid implementation and training that will transfer the necessary software and process knowledge to your users.  The vast majority of ERP products employ classrooms, workbooks, and personal training as their main methods of educating you.  Our experience is that these methods are inefficient and wasteful.  Waste in implementation typically results from poor user retention that creates the need for retraining.  The reality is that each company simply needs to implement and learn to use an ERP product at its own pace to avoid waste.  Training costs frequently exceed 2x the cost of the ERP software itself.  So how could implementation and training be packaged in a way that would remove waste, improve retention, and keep the overall cost of training to a level appropriate for the small business?

IntegrateIT answered this challenge by re-engineering its implementation and training delivery methods.  The end result of this endeavour is the U-Train multimedia system for ERP123.  Composed of over 500 individual videos (WMV format), U-Train multimedia represents an approach to implementation and training that is both effective in transferring knowledge and cost effective.  Packed throughout with premium consulting information, these extensive videos feature Michael Carlo, a key process designer of ERP123.  Michael is an ERP implementation and design veteran with extensive business management expertise whose knowledge crosses many different types of manufacturing, service, and distribution-based businesses.  You could not ask for a better teacher.

During the videos Michael discusses all aspects of ERP123 software including:

  •   Set up and configuring ERP123
  •   What modules and processes are appropriate for your business
  •   Detailed review of all modules and system functions
  •   Business process overviews
  •   Detailed review of data flow
  •   How to use Queries and other system reports

Help Desk

The fastest way to get additional help is to call the IntegrateIT Help Desk toll free at 866-693-1379.  Manned by a team of knowledgeable business professionals, the Help Desk can provide answers to questions on the use of ERP123, and can also help you troubleshoot your more complex problems by utilizing GOTOMEETING , (www.gotomeeting.com), a web-based product that allows us to remotely access your computer so that we can see what you are seeing.  With your permission, we can also take control of your computer to show you how to do something.  It’s very secure, and you’re in complete control at all times.

On-site Implementation

In some environments and situations, training video’s and on line meetings just won’t cut it. Our staff of experienced consultants are there to assist in times when seeing the trainer eye to eye is important. Whether its training a challenging shop floor or individual, aiding in implementation, training the president our qualified staff is capable and ready to service your company to whatever level you need.

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